Privacy Policy

1. Introduction

Apeks Ops ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our warehouse management system.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number)
• Company name and business information
• Account credentials
• Payment and billing information
• Any other information you choose to provide

2.2 Usage Data

We automatically collect certain information when you use our service, including:

• Log data (IP address, browser type, operating system)
• Device information
• Usage patterns and preferences
• Performance data

2.3 Business Data

Our service processes and stores business data that you input, including:

• Inventory information
• Customer and supplier data
• Order and transaction details
• Product information

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our service
• To process transactions and manage your account
• To communicate with you about updates, security alerts, and support
• To improve our service and develop new features
• To comply with legal obligations
• To protect against fraud and abuse

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our service (e.g., cloud hosting, payment processing)
• Integration Partners: With services you choose to integrate (e.g., QuickBooks)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@apeksops.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@apeksops.com
• Website: https://apeksops.com