Security at Apeks Ops

Your data security is our top priority. Learn about the comprehensive measures we take to protect your business information.

Infrastructure Security

Cloud Infrastructure

We host our services on enterprise-grade cloud infrastructure with industry-leading security certifications:

  • SOC 2 Type II certified data centers
  • ISO 27001 compliance
  • 99.9% uptime SLA
  • Geographically distributed servers for redundancy
  • DDoS protection and mitigation

Network Security

  • Web Application Firewall (WAF) protection
  • Intrusion detection and prevention systems
  • Regular security scans and vulnerability assessments
  • Isolated network architecture

Data Protection

Encryption

  • In Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3
  • At Rest: Your data is encrypted at rest using AES-256 encryption
  • Database: Encrypted database connections and encrypted storage
  • Backups: All backups are encrypted and stored in geographically diverse locations

Data Isolation

Each customer's data is logically separated and isolated from other customers' data through:

  • Row-level security policies
  • Tenant isolation at the application level
  • Separate encryption keys per tenant

Access Control

Authentication

  • Secure password requirements with complexity rules
  • Password hashing using bcrypt with salt
  • Session management with automatic timeout
  • Protection against brute force attacks

Authorization

  • Role-based access control (RBAC)
  • Granular permissions system
  • API authentication using secure tokens
  • Regular access reviews and audits

Monitoring & Compliance

Security Monitoring

  • 24/7 security monitoring and alerting
  • Real-time threat detection
  • Comprehensive audit logging
  • Security incident response team
  • Regular penetration testing

Compliance

We maintain compliance with:

  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • PCI DSS for payment processing
  • Industry best practices and standards

Business Continuity

Backup and Recovery

  • Automated daily backups with point-in-time recovery
  • Geographically distributed backup storage
  • Regular disaster recovery drills
  • Recovery Time Objective (RTO): 4 hours
  • Recovery Point Objective (RPO): 1 hour

Incident Response

In the event of a security incident, we have established procedures to ensure rapid response:

  1. Immediate incident containment and assessment
  2. Notification of affected customers within 72 hours
  3. Detailed investigation and root cause analysis
  4. Implementation of remediation measures
  5. Post-incident review and improvement

Your Security Responsibilities

Security is a shared responsibility. We recommend you:

  • Use strong, unique passwords for your account
  • Enable two-factor authentication when available
  • Regularly review user access and permissions
  • Keep your browser and operating system updated
  • Train your team on security best practices
  • Report any suspicious activity immediately

Security Contact

For security concerns, vulnerabilities, or questions, please contact our security team:

  • Email: security@apeksops.com
  • Security Portal: https://apeksops.com/security

We appreciate responsible disclosure and will acknowledge valid security reports within 48 hours.